Privacy Policy

At Emma & Ethan Ottawa, we take the protection of your personal data seriously. This privacy policy explains which information we collect, how we use it, and what rights you have as a customer. We operate a modern dropshipping‑based fashion store and handle all information with the highest level of confidentiality.

________________________________________________________________________________________________

Personal data we collect
We collect the information you provide when placing an order or creating an account:
Full name
Address details
Email address
Phone number
Payment information
IP address and device data
Activity on our website

________________________________________________________________________________________________

Purpose of data processing
We use your information for the following purposes:
To process and ship your orders
To provide customer service and support
To send updates and relevant information about your order
To improve our website and overall service experience

________________________________________________________________________________________________

Sharing information with third parties
We only share your information with third parties when necessary to deliver our services, such as:
Payment providers
Logistics and delivery partners
Technical service providers
We never share your information with external parties for marketing purposes, and we only disclose data when required by law.

________________________________________________________________________________________________

Data retention
We do not store your information longer than necessary for the purpose it was collected, or as required by law.

________________________________________________________________________________________________

Cookies
Our webshop uses cookies to:
Improve functionality
Analyze visitor behaviour
Support marketing and personalization
You can change your cookie settings at any time through your browser.

________________________________________________________________________________________________

Your rights
As a customer, you have the right to:
Access your personal data
Have your information corrected or deleted
Object to data processing
Request data portability
To exercise these rights, you can contact us at:
info@emmaethanottawa.com